Last updated: October 5, 2026
Landscape Design Toronto (“Landscape Design Toronto,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you visit https://landscapedesigntoronto.ca/, submit a form, request a quote, book a consultation, make a warranty inquiry, communicate with us, or otherwise interact with our business.
This Privacy Policy is intended to comply with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), Canada’s Anti-Spam Legislation (“CASL”), and other privacy laws that may apply to our commercial activities in Ontario and Canada.
By using our website, submitting information to us, or communicating with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to your legal rights and any consent choices available to you.
Landscape Design Toronto is a landscape design and outdoor construction company serving Toronto, the Greater Toronto Area, and surrounding communities.
Privacy Officer Contact:
We collect personal information that you voluntarily provide to us, as well as certain information automatically when you visit our website.
When you submit a contact form, request a quote, book a consultation, or communicate with us, we may collect:
When you visit our website, we may automatically collect:
We may receive information about you from:
We use your personal information for the following purposes:
Under PIPEDA, we collect, use, and disclose your personal information based on your consent. Your consent may be:
You may withdraw your consent at any time, subject to legal and contractual restrictions and reasonable notice. To withdraw consent, contact our Privacy Officer using the details in Section 1. Please note that withdrawing consent may affect our ability to provide certain services.
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
We share information with trusted third-party service providers who help us operate our business. These providers are contractually required to protect your information and use it only for the purposes we specify. The categories of service providers we work with include:
A current list of specific service providers can be obtained by contacting our Privacy Officer.
We may share necessary project information, such as site address, scope of work, and contact details, with licensed subcontractors and trade partners who assist in delivering your project.
We may disclose your information when required by law, court order, subpoena, or regulatory authority, or to protect our legal rights, enforce our contracts, or prevent fraud or harm.
In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction, subject to applicable privacy law.
With your consent, we may invite you to leave a review on third-party platforms such as Google Reviews, HomeStars, Houzz, and the Better Business Bureau. Any information you choose to share on these platforms, including your name, review content, and project details, is subject to that platform’s own privacy policy and terms of service, not ours. You control what you post on those platforms.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support marketing efforts. We may use:
You can control cookies through your browser settings or through our cookie consent banner when you first visit our site. Disabling certain cookies may affect website functionality.
Landscape Design Toronto is proud of our work and may photograph and record completed projects for use in our portfolio, marketing materials, website, social media, industry awards submissions, and third-party platforms such as Houzz.
We will obtain your separate written consent before publishing identifiable photos of your property. You may request that we anonymize images, such as by blurring house numbers or excluding identifying features, or decline photo usage entirely without affecting the services we provide.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
However, no method of transmission or storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the nature of our relationship with you.
Specifically:
When personal information is no longer required, we securely delete, destroy, or anonymize it.
Under PIPEDA and applicable Ontario law, you have the right to:
To exercise any of these rights, contact our Privacy Officer at the contact information in Section 1. We will respond to your request within 30 days, as required by law.
Residents of Quebec, Alberta, and British Columbia may have additional rights under their applicable provincial privacy legislation, including Quebec’s Law 25. Please contact our Privacy Officer if you wish to exercise rights under provincial law.
In compliance with Canada’s Anti-Spam Legislation (CASL), we will only send you commercial electronic messages — including marketing emails, promotional newsletters, special offers, and marketing text messages (SMS) — with your express consent.
You may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email, replying “STOP” to a marketing text message, or contacting our Privacy Officer. We will process unsubscribe requests within 10 business days.
Transactional and service-related communications — such as project updates, appointment confirmations, scheduling messages, invoices, and warranty information — are not considered marketing and will continue as part of our service to you.
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact our Privacy Officer and we will take appropriate steps to delete it.
Some of our service providers may store or process data on servers located outside of Canada, including in the United States and other jurisdictions. When information is transferred outside of Canada, it may be subject to the laws of the country where it is stored, including lawful access requests by foreign authorities. We take reasonable steps to ensure these providers maintain comparable privacy protections through contractual safeguards and industry-standard security practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The “Last Updated” date at the top of this Policy indicates when it was last revised. Material changes will be communicated through our website or by email, where appropriate. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Policy.
If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:
Landscape Design Toronto
If you are not satisfied with our response, you may also contact:
Office of the Privacy Commissioner of Canada
